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Thank you for the ability to have down time with no worries.[Less]
Front desk person was friendly and efficient making the check in process easy. Breakfast was ready right at 5:30am.
Parking lot was sufficiently large.[Less]
Exceeded expectations. Our visit went very well without any problems or complaints. The best compliment is that you didn't mess up. You made the stay enjoyable.[Less]
Visiting Brimdield Flea
My wife and I traveled to attend the July 2017 Brimfield Flea. While the weather was a disappointment the Holiday Inn Express in Ludlow was not. The proximity to Brimfield made it and easy drive to[More] and from the flea market. The room was clean and the hotel facilities were excellent. The free breakfast was very good which is one of the reasons we always try to stay at a Holiday Inn Express when we travel. It's very convenient to grab a bite and be on our way without having to go to a restaurant.[Less]
Overall very pleased
I will start with the positives. The entire property the room the hallways everything was very clean organized and as you would expect it. The staff was abundantly helpful and patient with my six[More] year old.
My negatives are fairly small in comparison. When checking-in and a customer is using a debit card they should be forewarned of an additional $50 hold for incidentals. It's not that big of a deal on a credit card but on a debit card it does make a difference sometimes. Personally for me it wasn't that big of a deal I was surprised what the bill wasn't what I was told it was going to be after I looked at my checking account. The other negative would be that the TV channel guide in the room was incorrect which showed that there were no children's channels. But after some searching we figured out that the listing guide was all wrong and found the channels we needed[Less]
A Nice Place. . .
We stayed here for over a week. We were comfortable, the room was clean and the staff was pleasant. Only complaint was the SLOW wifi.[Less]
Very comfortable accomadtions
By Moe 5
When booking 4 rooms the reservationists were very helpful in securing 4 rooms together. The beds were very comfortable, main desk personnel were helpful. All our needs were met. Very good breakfast[More] selection.[Less]
Great Service Always
The Staff is always very attentive. Rooms are clean and comfortable. Close to stores and restaurants. Easy commute from the airport.[Less]
Great Accomodations for Business Travel
By Biz Traveler
I was so nice to check into a clean room with ease of access to the business location at which I was assigned to work. I loved the friendliness of the staff and that they went the extra mile when I[More] needed a little help. Best of all was the breakfast. It was awesome not to have to leave early to find a breakfast elsewhere with healthful choices. I soooooo loved having so much more than just store-bought pastries. Thank you.[Less]