I stay in the same area almost weekly for business travel. I recently changed hotels due to the noise and staff issues. I can't say enough about the staff I encountered on my stay here. Elizabeth
checked me in and she was fantastic! I did not get the gentlemen's name when I turned in my keys, but he was also extremely friendly and warm. I stayed on the top floor and half the hallway was closed off (obviously some updating/construction going on), but I never heard anything. A couple of the neighboring rooms had doors slam a few times, but that was very temporary. The bathroom could have been a bit cleaner (the first towel I went to use had something stuck in it, and the tub and shower curtain needed to be cleaned). The rest of the room was spotless. The bed and pillows were extremely comfortable and I really appreciated the full blackout curtains at night. While it was nice to have a coffee maker in the room, I tried making the coffee, but it turned out terrible.
Thankfully the breakfast area had great coffee with all the fixings for it that I like. The breakfast area was really nice and decorated for the holidays, which was a nice touch. I am not a big breakfast person, but I did appreciate the mini cinnamon rolls! Overall, a very nice stay. [Less]