I'm a travel nurse and was traveling with my 2 grands and my furbaby ( dog). I was there for an extended period of time, working.
I've stayed at many hotels, and this hotel was by far the best
place that I've Ever stayed! They not only treated me with kindness and respect, but also took a special interest in my family! Everyone was just Fantastic.... Makayla was Especially personable with the kids, and even knew them by name, carrying on conversations with them whenever she saw them.
Kayley greated me each morning wirh a bubbly personality and bright smile! She also kept a mindful eye on what they ate, always encouraging them to "Chose healthy snacks."
( Hehe! ) Thanks, Kayley!
Sean was always very helpful and would take time out to address any concerns, with a smile!
Miss Tammy and Dolce would go the extra mile to make sure any housekeeping concerns were met. Just two very-friendly and helpful women! I don't know how to spell the Hispanic man's name, who works in house-keeping, but I don't want to forget him... he was always great, too! He knew I worked nights and wouldn't bother me for room service... however, he would just leave a bag of fresh towels outside my room, for when I woke! Please recognize him!! Also, Stacy was very helpful and friendly, too.
I know I'm forgetting someome... Oh! The day shift manager ( with the blonde hair). I think she's Mngt. I don't recall her name, but she was the one who initiated my Graet rate!! Thank you!! Give her props, too! If I forgot anyone's contribution, or name, I apologize, and ask the management to recognize EVERYONE bc they were ALL Great! The hotel is nice, food was very good and the people were Fantastic!!
My only request is that you please add some Umbrellas and Grills near the pool area. That would make the place even, better! If the grills aren't doable, at least add the Umbrellas! I'm a woman of color and laying out at the pool watching my youngsters swim was always cut short ( or done at night), because I didn't want to bake in the sun. My goal wasn't to get a tan, bc I don't need one... it was to enjoy a little nice weather, without baking my skin. Just saying...
Great place though. I LOVE HI Express! Thanks for treating me and mine like FAMILY, in Venice, Florida!!! [Less]