The room was perfectly nice and clean, and the bed was comfortable. I wouldn't hesitate to stay here again. But more than that, I'd like to recount a positive interaction I had with one of the staff
The first morning of my stay, Sabrina from the front desk noticed me wandering around the lobby area with an open water jug (my son was playing in a sports tournament that weekend) and asked if she could help me find something. When I told her I was looking for an ice machine, she told me that they are located on the 2nd and 4th floors. But rather than leaving it at that, she insisted on taking the jug from me and walked it over to the kitchen pantry where she filled it from their ice chest, saving me the extra time and effort of going upstairs myself. She seemed genuinely happy to help.
I really can't remember any hotel staff ever going the extra mile to do a favor for a customer like that. It's clear Sabrina takes pride in her job. She's definitely a keeper! [Less]