I love this hotel and have stayed in the connecting Staybridge Suites as well. It's a great concept. Rooms are nice. Restaurant and bar are great. But valet has spotty service and the front desk at
Crowne needs to step up their game. The people are nice but the service is only OK and the wait is extremely long. I did not experience this problem at the front desk at Staybridge.
My room was nice and clean, but the heater was loud, made it difficult to sleep at night. Some people like that type of noise, not me. [Less]