Overall, great hotel. Attention to detail is lacking.
90% of our stay was awesome. I will stay with this chain in the future based on my stay this time. The hotel was nicely decorated and the staff was mostly top notch.
My only issue, and I believe
the biggest issue with the property is the lack of attention to detail.
Some mirrors in public spaces are only partially cleaned and show layers and layers of dust where the obviously short cleaning person can't reach. On that note, dust is rampant and everywhere though I believe this to be due to a lack of cleaning being done in high spaces rather than an environmental issue.
The bathrooms got nothing more than a cursory wipe down, leaving streaks everywhere and giving the general feeling of being dirty. The soap dish had enough soap residue in it to suggest it had only been rinsed and not cleaned for quite some time. There were a few spots on the mirror that appeared to be stubborn toothpaste spots from the last guest.
All very simple things to remedy but also things that stand out.
There are also some repairs that are needing to be done. Gashes in the walls and the like from furniture. Quick fixes that would make the consumer value of this property go up considerably.
Even with the little things I mention in this review, I would absolutely stay here again. That being said, I will make sure to bring some wipes so I can reclean the bathroom before use. I just don't trust it as it was when I stayed. [Less]