Let me start by saying that I travel for work and I have been in this hotel each week for the past 4 months so this critique will be based on a continuous experience and not just a weekend review.
Overall the hotel is pretty good. Great location and nice property. Maintenance needs improvement. A couple times I reported issues only to come back on another trip, get assigned the same room and those same issues are still there. Housekeeping does the bare minimum. Several times didn't replace towels and room appeared to have been rushed thru. Doesn't take much to wipe the walls behind the trash cans to remove the stains from people tossing liquids into the Trash cans. Still the cleanliness was better than some hotels I have stayed in. The crown Jewel of this establishment is the Staff. Everyone was kind and very courteous. Alisha, Abby and Ricky were exceptional. They constantly went out of their way to cater to my needs. The Staff alone will keep me coming back but overall I had a very good experience with this Hotel. [Less]