Warm room on an icy, cold night.
We stay at HIE all the time and after a 12 1/2 drive in a snow storm it was a welcome sight. Hotel was everything we expected. Unfortunately, the room I booked 1 week in advance, a King suite, was
not available. Don't understand why that is, but the front desk guy was very apologetic and gave us some extra points. Not perfect, but all in all a good experience. [Less]