Overall, I was very pleased with my stay. Room was modern and clean. Staff was kind and one of the cleaning staff actually wrote me a note one day to thank me for the tip I left.
The location is
amazing and you are steps away from great restaurants, shopping and Navy Pier.
Only 2 "complaints" I can think of and they're nitpicky.
1.) Could use better lighting near front door/closet. I hung my clothes but when the closet door was open, it blocked the only light in that area making it dark and hard to see.
2.) The in room fridge has a very small area for "personal" use (the majority of it is hotel snacks and drinks, etc. that you can't remove or they charge you) so if you have medication or baby formula or prefer to bring your own water, you need to keep cool, I would keep that in mind.
Other than that, I would highly recommend. [Less]