I can’t express enough how much my family and I enjoyed our stay at your wonderful hotel from April 19th to the 21st! The circumstance of our visit to Columbus was unfortunate; funerals are never
pleasant. However, your comfortable facility and superb staff made us all feel at home.
Our family came from different directions and after our arrival on the evening of the 19th, we had the pleasure of sitting outside on the patio to relax and enjoy each other's company. Our drinks were served by Lavonne (I believe that was her name). She was very attentive and hospitable!
On the morning of April 20th, I had the pleasure of meeting your receptionist, David. He was very courteous and helpful to a question regarding an issue with a message that was left on the phone in my room. Later that morning as my family and I arrived for breakfast, he remembered me by name and provided us complimentary breakfast coupons. What a pleasant surprise!
Our server for breakfast was Rachel (again, I think that was her name). Her service was delightful and outstanding! She was so sweet and made sure our meals were satisfactory.
Of course I must mention your other receptionist, Miles. What a wonderful ambassador to your fine hotel! I absolutely love dogs and was overjoyed that you accept them at your facility. I was able to bring my senior canine companion, Max, to stay with me. He also had a pleasant stay!
Prior to checking out on the 21st, I once again had the pleasure to chat with David. I asked if it was possible to obtain another complimentary breakfast (which was quite brash on my part), and he complied. Rachel again served us with her professional and charming spirit.
I can’t express enough how much your staff made my visit so pleasant and welcoming to me and my family. I hope I will have the opportunity to stay at your fabulous hotel again in the future.