The room was relatively comfortable, although I greatly prefer down-fill pillows and none of these pillows were down or synthetic down. Aside from that accommodations were clean and comfortable.
Staff were very friendly and helpful. The boiler broke down on the morning of my first stay (I was there for a conference) and so I had to take a freezing cold shower. The problem was fixed as soon as possible and staff were apologetic (I understood there wasn't much they could personally do) but it made for an extremely unpleasant morning for me, and for many other guests. [Less]