A great hotel with a wonderful staff who go beyond to make your stay great.[Less]
The location is great and in easy walking distance to many of the downtown attractions. It is new and the facilities and rooms are very nice. Easy parking in the deck next door. I had no trouble[More] getting to the Hotel and this was my first time in Louisville. Felt very safe walking all around the area with many tourist and business people out going to events and resturants.[Less]
This Holiday Inn Express ROCKS!
The hotel has been open about three months. I love the contemporary, clean and sleek design. Some might call it IKEA-ISH. Awesome blinds for regulating room light. Lots of electrical outlets. [More] Bathroom is very nicely done with a walk-in shower. Mattress and pillows were great!
This property is downtown so there are not any restaurants nearby, but many within 3-5 miles.[Less]
Comfortable rooma and beds
very nice stay with helpful staff. Shower was hard to turn on or just didn't know how.[Less]
I would recommend staying at this hotel to all of my friend and family.[Less]
Work In progres
Hotel was under construction while I stayed there. No pool, no gym. It had a dated feel, but staff were polite, and room was updated. Wireless network was intermittent, which was disappointing. [More] Location was good.[Less]
The staff at the restaurant are very friendly and the food is delicious. The rooms are spacious and clean, but housekeeping does not put liners in the wastebaskets. Transportation arrangements[More] to/from the conference center downtown were not handled by the hotel. The business center was fully stocked with fast computer access and ability to fax as well as mail/ship. I fully recommend the restaurant, however, would not stay at this hotel again for business due to the transportation inconvenience.[Less]
By angie dawn
Staff are super friendly and helpful. Hotel is clean and safe.[Less]
Excellent location and great service.
By C. Paul
There are many hotels looking to obtain an increase in there business and they would be wise to contact the management of Crowne Plaza to learn how they have successfully been able to manage the[More] operation of customer satisfaction for the last 5-6 years that I have been staying at the Louisville Crowne Plaza.
The condition of the facility to the warm and welcoming of the staff has steadily improved and there is a lot
of comfort in knowing you will get what you have come to expect form the reservations to the staff.
Looking forward to returning to the area and staying at the Crowne Plaza....[Less]