We lived in this hotel for nearly 4 months due to my husband's job. And it was something of a rough start. Rough enough that we almost found another hotel. However I spoke to the manager about the
problems we were having and I can say without a doubt she went way out of her way to correct them.
I've never seen a hotel staff so willing to take 5 minutes out of their day to talk to you. (When the phones aren't ringing and people standing at the counter to be checked in or out). Their work came first, but they tried to make people feel welcome.
If there was an issue in the room, the employees at the front desk, housekeeping or maitenance would correct it.
The place isn't perfect, none of them are. There are only a handful of washers and dryers, but they are all free. The internet never did work very well the whole time we stayed. But the manager had started taking very good steps to rectify that.
They are nice people that will work with you, the beds are comfortable, the rooms are clean. I'd say give it a shot! [Less]