This hotel was conveniently located to visit the Creation Museum and Ark Encounter. It lived up to the usual HIE as far as cleanliness and good breakfast. It seemed very busy with other families.
I found it odd that there were not tables for four people other than one large table that was taken by a large family each day. Also had to ask daily for extra towels for our four. After mentioning it the first day. The attention to customer service was in my mind lacking. This was a different stay from other HIE which we love staying at. I would stay here again. My comments are only to help in improving hopefully The customer experience. Also one other thing, the lobby where we checked in and out was very lacking also. It didn't make you feel welcome. Very sparse in decor and no water, cookies, information readily available. [Less]