If you want to have the best customer service, then you want to stay at the Holiday Inn Express Downtown New Orleans. From the general manager, Ms. Debbie , to her front of house staff, to the
maintenance staff, to the housekeeping staff, the friendliness and efficiency was more than excellent. Everyone went above and beyond expectations. Always a friendly word and smile, always made each and every guest feel that they were the most important guest. I would rate the whole staff on a scale of 1 to 10 (10 being best) as a 27, that is twenty seven not 2.7.
If the General Manager, Ms Debbie H., ever gets transferred to another location, PLEASE let me know so I can go stay there. [Less]