The best staff service we have encountered on any holiday - they went out of their way, of their own accord to make our stay comfortable and easy. We arrived at 8am on check-in day with 3 children
following an overnight flight - expected to store bags and come back at check-in time. Immediately on our arrival the Manager (Debra) said she would ensure our room would be ready on the spot despite having been fully booked the previous night. She called housekeeping and organised the room, offered us complimentary breakfast while the room was made up and then filled us in on anything we may need to know. Thomas was friendly and helpful with getting bags to the room, giving us local info and making sure breakfast goods were ready.
We needed to print passes from email and business centre was not working, the manager on duty used her office to print the passes at no cost. The service from staff impecable in every way.
Room (twin queen) large, clean and very comfortable. Laundry on site and pool/gym great. [Less]