Desk staff exceeded my expectations.
I arrived at the hotel much earlier than the check in time. My room was not ready. I sat in the lobby drinking coffee and charging my phone. When a room became available, the woman at the front desk
came to find me so I could check in. Every person at the front desk was friendly and able to answer my questions about the area. When I requested a non feather pillow as I am allergic, one of the women from the cleaning staff came to my room to personally go through the pillows on the bed to make sure all of the feather pillows were off the bed. I utilized the shuttle to the hospital and to the metro stop when I left. Both drivers were great! [Less]