I stayed at the Crowne for business travel, attending training. Ivory at the front counter was fantastic. Provided downtown attraction info, People Mover books, etc. Made sure we knew where to get on
the People Mover so that we would see all we could see. Provided bottled water.
Nick, Urban Cellars, was also very helpful as he procured distilled water for my CPAP machine. I thought that was above and beyond because apparently my request never made it to him in a timely manner and he was still able to accommodate my request.
Very clean, open, and airy hotel. Not stuffy even on the upper floors. Really appreciated that they don't have to bathe the hotel in perfume to give it the appearance of cleanliness. It is clean. [Less]