I have stayed at many different HIE properties in the past, and by and large I have been satisfied with them. This particular hotel, however, managed to exceed my expectations. The property itself
seems to be in good condition. The lobby area is clean and attractive. My room was light and modern and very clean. Everything in the room worked properly. The furniture was comfortable, and the sheets, blankets, towels, etc., smelled fresh and clean. The staff members were friendly, efficient, and accommodating. I was traveling with my wife, two daughters and my grandchildren, and had booked three rooms. I had requested that the three rooms be located close to one another, if possible. We were booked into three adjoining rooms.
Although the reason for our stay was horrible and tragic, the pleasantness of the surroundings and the friendliness of the staff members at this hotel were most welcomed. [Less]