This hotel was a great place to stay. The rooms were very clean, and accommodating. My daughter and I got stuck in the elevator for a minute or two. I believe it was an error of mine (just didn't
hold the floor button long enough). Anyhow, my daughter was scared, and we used the phone button to ring the front desk. Dawn immediately came up to the third floor where we were, and helped us. She was very sincere and kind. She even went above and beyond and brought us warm cookies and milk. Even though the situation was not a huge deal, Dawn's concern for my daughter being scared and going the extra mile to bring us cookies and milk just displays that this staff and hotel go above and beyond to make their customers service exceptional. The other staff was also very inviting. Definitely recommend this hotel if you are in the area.
Great Job to everyone, and a special thank you to Dawn! [Less]