Though our rooms were not ready at check in time and my party of 16 had to wait in the lobby until the rooms were ready and we were not compensated for it, in addition my credit card was charged more
for a room then my receipt. We still had a wonder family over night get away.
We did experience on unfriendly staff and that was the one of the life guards. He seemed to only enforce the no drinks in splash pad-pool area on myself and my sons and not other guest that we standing right in his view with drinks in cans and cups in their hands. Aside for those few issues,
I was very pleased that hotel accommodated my request to have the 4 rooms I booked all next to each other. The cleanliness of the rooms, pool area and hotel.
My children, grandchildren and myself had a wonderful time :) [Less]