We had an issue with the online reservation and trying to use a credit voucher. The staff was extremely helpful in advising us how to rectify the situation and rebooking our room to accommodate the
voucher use. I cannot thank them enough for making my experience a great one. I had 2 little kids with me and they got us moving quickly so they could get into the pool to have fun.
My kids loved the hotel and we will definetly be back in the future. Only this time making reservations by phone directly with hotel to avoid any futures online issues. [Less]