We came into town August 6, 2016 for a family wedding. Our stay at the Rochester Holiday Inn Express was very wonderful! I never do reviews, but I met someone on your staff that was so personable,
helpful and kind that I feel compelled to compliment your hiring personnel. Judy helped me and my family navigate the breakfast buffet. It was refreshing to find someone with old fashion values who truly cares about what she is doing.
I was impressed with the modern amenities in the hotel, and you differentiated yourself with the quality of the people you hired from the desk, breakfast buffet and cleaning staff. This is missing from our modern business world. Even the kindness of the house keepers in the hallway who gave a genuine "hello!" This wasn't the fake response you get so often in hotels.
For me and my family, this really was one of the best hotel stays we've ever had, and it was a great value as well. Thank you!