We had great service from all the staff. Used the shuttle service to the Mall of America. The driver was very helpful telling us about the mall, attractions and gave us coupons. This was our first
time to the area and had a great time. Thank you Holiday Inn staff! [Less]
Overall a good stay, can make some improvements
We stayed at this location during a leisure trip to the Mall of America. The hotel is clean, the pool (although small) is very nice and the hot tub is a nice amenity. The rooms were clean and were
The only issue I had was with the shuttle to the mall; they run every hour except from 3 - 5 p.m. when they skip 4 pm completely! We had to take an uber back as the next shuttle would come at 5:45 (1hr 45 min later!).
I would also post a sign by the hot tub area as a designated area for adults only. It was filled with kids the majority of the time and I was not able to use it. [Less]
Did not dissapoint
I wanted a clean room, friendly staff, good food, and the necessary amenities. I received what I was looking for.