As regards the questions I answered above.
Because I was using my IHG points to cover this stay, all of the questions about billing and accuracy of the bill were irrelevant as I did not get a bill.
As regards the attentiveness of the
breakfast staff, they are so attentive they are frequently in the way refilling things. Especially if the hotel is full and there are many guests trying to select food items, it's slow when the staff is in the middle of the mix.
My room was old looking - burns on the carpets, old style shower. But, one of the staff informed me the company is embanking on a complete renovation, so I assume all these issues will be resolved.
My favorite Holiday Inn Express so far: Port Hueneme, CA. [Less]