Hotel will be renovated soon.
We stayed at a number of HIEs this last trip, and this one was the only one that showed its age. Someone had patched the granite vanity top with brown spackle and it looked like they painted over the
bottom of doors--probably dog toenail scratches, as the wood bath vanity cabinet exhibited scratches at the base, too. Pillows were older and lumpy, but everything was clean. This was our last night on the road, so it ended up being our free rewards night, so can't complain too much. Every other HIE this trip was great! One even mailed back a pillow we'd left behind. Staff was friendly; one said the hotel is about to get a renovation, and it's time. [Less]