Rooms are great, restaurant not so much.
My husband and I stayed at the Holiday Inn in Niagara Falls, New York for 2 nights. The hotel stay itself was great: swift check in, clean and modern room, peaceful at night. Some minor things
could of been helpful (more then one regular coffee K-cup in the room, shampoo that actually made suds) but nothing that was troublesome. The bed was comfortable and the linens were fresh, no trouble with the tv, a/c, or room key.
What was not awesome was the restaurant adjacent to the hotel (Tony Roma's). The service was terribly slow, from a hello from the bartender, to taking our order, to receiving our food. We both worked in the industry and were surprised at how the bartender ignored us; is it our job to catch his attention when there were only 3 other customers at the bar? The drinks and appetizer were good, but the meal looked like something you'd pay $7-8 for at a diner, but in reality cost nearly 3 times that. Now we understand it's a tourist area but the value was not there. Salad from a bag, generic chicken breast from the freezer, cold stir fried veggies. I'm not picky but this was gross. Not worth the money. We actually found a diner at another hotel that served real food that was warm and had flavor. Again, like the hotel but avoid Tony Roma's. [Less]