We held an event here. The sales manager and front desk manager were absolutely wonderful! They really went out of their way to ensure our event was a success. If you are planning an event in the
Raleigh area, then you cannot go wrong with working with Sam in sales or Lawrence at the front desk on sleeping rooms.
That said, the rest of the staff left much to be desired. The restaurant workers seemed irritated when I interrupted her personal conversation in order to ask for a carryout box. But that pales in comparison to the terrible experience we had with the banquet team. They were unskilled, unhelpful, unfriendly and unaccommodating. It's hard to believe such terrific leaders manage such an inept and non-customer friendly staff. [Less]