The reception staff are very welcoming and helpful, and the bar staff are excellent and very friendly.
The restaurant serves very nice food.
The rooms are very comfortable, I stayed in room 120
and I was very happy with the amenities, very impressed with the coffee maker.
I had one problem with the morning breakfast staff, I seemed to be ignored over the larger groups using the breakfast service, I had to seat my self, I used the self serve buffet no problem but just couldn't get a waitress to get me coffee, but they were quick enough to give me the bill (in fact it was given before I had finished eating - and as I asked about coffee - she walked away)
as I was staying as room and breakfast included, I spoke to the reception staff who apologised and gave me a complimentary breakfast voucher to drop on the food bill, (it was the first time I've never given a tip - technically she didn't actually do anything except bring me the bill, so yeah)
but its a good hotel and I'll prolly be back in the future if they'll have me. [Less]