I was there at Holiday Inn- Charlotte with my family, last week. It is indeed a very comfortable and cosy hotel. I liked the rooms and the amenities. The best part of this property is the
location. Its right there at the heart of the city which gives you the flavour of the downtown. Many good restaurants and shopping centers are just a walk away. I would exclusively like to mention that the staff at the reception was very polite and helpful.
However, we were a little crestfallen on seeing the breakfast buffet. It lacked variety! The hotel should have a better spread of muffins, croissants and vegetarian options in savouries plus appliances like Bread Toasters should be accessible to the guests. I have stayed at Holiday Inn many a times before, but the breakfast spread has always been quite lavish and tasty. Infact, we stayed at Holiday Inn- London sometime back and we loved the breakfast buffet there.
I am sure that the Hotel Management would rectify the spread and would come up with a more varied menu :) [Less]