I enjoyed the rooms - they were high quality and well cleaned. The staff got us everything that we needed. I did feel that we were annoying the staff by simply asking for bedding for the extra bed.
Some of the cleaning staff was staring at us for an extended time while we tried to get into our rooms - it seemed with animosity but may not have been, we had asked for early check in. None of our party was rude in any way that I saw, other than possibly the early check in.
We were not informed on the phone in the morning, or at check in that there was no access to the pool. That was bad for us, as it was what we had planned to spend an hour or two doing that day. We decided to find some shopping instead, but it did hinder our enjoyment of the hotel and we would have appreciated being informed so that we would have had more time to make plans.
Altogether, we enjoyed our stay. The rooms are very comfortable, and apart from the staff seeming a little aloof - they were helpful. [Less]