My wife and I spent several nights at this location over a long holiday weekend made longer with a couple of days vacation. The staff at this hotel is outstanding! Everyone we encountered in this
hotel welcomed us with a warm smile that was sincere (not the plastic fake smile because the boss says I have to smile to keep my job kind of smile....ya know?). I did not catch all of their names, but I did remember Jalen, a fine young man that greeted us on our way up in an elevator. Also, Kyanna in the breakfast area is one of the friendliest, courteous, and sincere hotel staff members I have ever come across in my many years of travel.
This hotel is within a reasonable walking distance to the Rock and Roll Hall of Fame, Cleveland Browns Stadium, Cleveland Indians Stadium, And more. If I had one wish, I wished it had a nice pool/spa area but it does not have any pool area. The only negative (to me and my wife) was the $25 a day valet parking fee, but that the big city for you! [Less]