I chose this hotel for my speech team to use while we competed at a tournament hosted by Marshall University. Everyone on the team said they slept well and that the rooms were clean and
The young man at the front desk was very friendly and helpful the night we checked in and very quickly moved me to a new room after I discovered a leak in my bathroom sink. A second young man was equally helpful the next morning after two of my students left their keys in their room. He set up a card for me quickly so I could take care of the issue.
The young woman in charge of the breakfast was friendly and helpful as well, making sure we had our drinks promptly and the staff had the buffet well stocked.
I understand that a free buffet is not permitted by your headquarters, but a reduced rate for guests might be something worth suggesting. [Less]