I gave this hotel high marks in every category. The elevator is way too slow and has a horrible artificial chime, which besides its unpleasant sound doesn't give you any clue which car has arrived.
The lobby couches are very uncomfortable. The drop off area in front is limited and we experienced some congestion at times.
Overall, the experience was good, much better than I would expect from a Holiday Inn. We received a group rate. I doubt if I would have selected this hotel if I had had to pay full fare, but the discounted rate made the hotel affordable. [Less]