I stayed here with 2 of my friends, for 5 days, in August in the Deluxe Queen room, which was perfect for 3 people with sufficient space and comfort. Upon arrival we were greeted by a very friendly
front desk team who made our check in and check out very quick and easy. The overall atmosphere when you walk in is very welcoming, both in the great service and the appearance. The hotel is in close proximity to Downtown Portland, by foot and transit, which was great for us since we didn't have a car.
When we got to our room, it was super comfortable, well stocked, and clean. There was an issue with the shower drain being clogged, but when we brought the problem forward to housekeeping they contacted Maintenance and it was dealt with quickly and professionally.
When ordering room service, it was delivered in minutes, by very friendly staff. Since the hotel is within walking distance to Downtown, we bought groceries and usually ate in the room, but if we ever needed anything else we simply asked and they would provide it for us. The room came with a microwave, fridge, safe, and coffee maker, with K-cups included.
Housekeeping was always on top of keeping the room clean, which is great coming back to after a long day in town. Some mornings we slept in but they still came by after we left and cleaned the room for us.
We had a great stay overall! I would recommend this hotel to my friends and family. It was perfect for 5 days and had everything we needed, and more. I would definitely stay with them again in the future! [Less]