On a family visit to my wife's parents, we decided to give the Holiday Inn Express another try. The first time we stayed there, the hotel was new but staff certainly was not ready. My wife and I
decided to give this Bradford PA hotel another try.
Wow! We are glad we did. From Check-in to Check-out, the staff was very friendly and courteous. They went above and beyond. One of the minor irritations we had in our first visit was unevenness of the food quality and presentation. This time it was very, very good with a very attentive Keeper of the Food. Hot was hot; cold was cold; juices not watery, eggs not burned, and a good cup of coffee. A great place to start the day.
The property itself was landscaped with colorful flowers, nice lawns and full of welcoming appeal. The desk clerk whisked us through the check-in process and was the first person to say, "If you need anything, just let us know" but we heard that phrase from everyone on the staff. The room was clean and had a wonderful surprise....a jet tub to relax in. The bathroom was functional and well designed but more importantly, a great shower with excellent water pressure that stayed hot no matter how long you were in there. There was a refrigerator, microwave and a Keurig coffee maker. In the small cabinet, dishes were supplied as well. The mattress was a luxurious king size retreat. Along with the bedding and efficient climate control, we slept in comfort and well rested each morning. From the initial welcome, well maintained property , full breakfast, and easy check-out this hotel was truly a great experience at an economical price. Stay here and enjoy the comfort along with some very nice folks. [Less]