The facility looked great!! Our room was clean, spacious, quiet, and we got a good night's sleep. The problems we encountered were relatively minor, but there were several areas that need
improvement. There were less breakfast choices here than at other Holiday Inn Express facilities we’ve stayed at...no orange juice, bananas, or cinnamon rolls. Ice machine on our floor (3rd) wasn’t working, and the one on the 1st floor wasn’t doing much better. We usually get a receipt slid under the room door, but didn’t receive one. Upon checkout the guy at the front desk said the regular person wasn’t in and he couldn’t print one. He said that one would be emailed to me, but still haven’t received one. Internet service in the room wasn’t as consistent as it has been at the other IHG properties we’ve visited...service was lost several times. There was no hair dryer in our bathroom.
I would be willing to give them another try, but if these kinds of problems still existed then I would look for another facility to stay at. [Less]