We don't stay at Crowne Plaza's very often because they are generally more than we can afford. But we have no regrets paying the little extra for a family emergency.
The staff members from the
front desk, to the staff who took care of our room, to the dining room servers...everyone was SUPER!
Our only complaint was there was no refrigerator/microwave in the room...which we found to be very unusual for a hotel of this caliber. We most often stay in "lower end" hotels and most of them are equipped with this convenience.
OVER ALL it was a very pleasant stay!!! [Less]