St. Patrick's Day Weekend
I have stayed at this property before and decided to stay here again for St. Patrick's Day weekend. The check-in was great and every staff member that I encountered always greeted me and asked me how
my stay was (even the security guard was awesome!). The bar downstairs was a great place to grab a drink away from the rest of the bars that were packed and had long wait times. The bartenders and wait staff were efficient but also took the time to talk to you and provide suggestions on where to go.
The room itself was clean, there was some trash left over from a previous guest. There was one CON that we encountered that left a sour taste in my mouth. As we came back from lunch and wanted to get some rest in, the house keepers were cleaning the rooms beside us. This particular house keeper put the deadbolt in between the door and the door jam and every time they would go in and out of the room to gather more supplies, the door would slam so hard on the deadbolt it would literally shake the walls. This happened at least 20 times before I called downstairs and asked if they could resolve this so we could sleep, however it still continued to happen. I went downstairs to speak to them directly, and it still continued to happen. So no sleep for us on our last day which was a bummer. As a Spire member I have stayed at IHG properties many times and know that it isn't a typical occurrence. [Less]