Clean, well groomed rooms. Indoor pool needs supervision.
We were pleased with our room and bathroom. Lobby and other areas we say were very clean. Front desk were friendly and speedy during our check in. Indoor pool needs occasional visits by staff to be
sure facility is being used safely and with consideration for all patrons. I paid extra to stay there because of the indoor pool. During one of two evenings were were there, the pool was overrun with a group of about 25 kids who made use of the pool during the time we wanted to enjoy it also. Only 2 - 4 adults were present and were rude and didn't care that they were making the pool unusable by anyone else. After grandson was hit and bumped multiple times, I asked one of the boys not to keep backing up into my grandson and me (playing Marco Polo and not paying attention to anyone else) and was spoken to very rudely by one of the adults. I took my unhappy grandson back to the room and complained to staff. I was told manager would call me the next day, but she never did. [Less]