Overall we enjoyed our stay at the Deadwood Mountain Grand. The staff was very friendly and helpful. The room and the hotel overall was very clean. The only things that disappointed us on our stay
1. Room Lighting. I am someone that likes a lot of light but does not want to leave the curtains open, I am very private! Bigger bulbs would help!
2. NO Microwave! I understand that they provide room service from the resort restaurant, but how are you to reheat leftovers or heat up the room service?? Every other hotel we have stayed at throughout the country (even those with room service) have provided a microwave!
3. We stayed in a suite with a balcony. It was a very nice room with a lot of space. BUT the only thing in the room was a very small desk, the bed and a very uncomfortable chair. There was plenty room for a bigger table or a loveseat or recliner. Somewhere other that the bed to sit would have been nice, especially when we invited other guests into our room to socialize! We got the bigger room in anticipation of entertaining others but were disappointed with the seating. [Less]