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Latest Brentwood Hotel Reviews
Average Rating for Brentwood Hotel
(4.4 / 5)of8895reviews
Holiday Inn Express & Suites Nashville Southeast - Antioch
Holiday Inn Express Nashville W I40/Whitebridge Rd
Holiday Inn Express & Suites Brentwood North-Nashville Area
As a guest under a room block, everyone was very accommodating and service was top notch and everyone was very professional! thank you very much for a great weekend stay![Less]
Nothing extraordinary, nothing to complain about. Slept fine, quiet in spite of our elevator proximity. Great coffee selection for breakfast! Didn't check out the outdoor patio, but it looked nice.[Less]
Convenient and great service
We stayed 3 nights. The hotel is right off the interstate and easy to find-about 20 min from downtown Nashville. The staff was helpful. We used the free shuttle to go to dinner-nice not having to[More] drive ourselves. The shuttle driver suggested going to Franklin TN if we were looking for something to do. We spent the afternoon in Franklin-a lovely town with great shops and restaurants.The room had a great shower and backlit mirror-perfect for putting on makeup. Hotel pillows are usually too soft for me but these were great.[Less]
Areas to improve
I always enjoy Holiday Inn but they could use improvement in selection of firmer pillows.[Less]
great location, easy to get downtown
Really enjoyed our stay, all-around great experience, nice people![Less]
Great Customer Service
Montez and Jennifer made a large impression on me and my co worker. They were professional at all times, while being friendly too.[Less]
Nice location right off the highway. Be aware that there are railroad tracks right next to the hotel and you will hear them most of the night. Room appeared clean and beds were comfortable.[More] However, the rooms need a good carpet cleaning. The bottoms of our feet were black. Besides that great hotel[Less]
Good hotel...Customer service a little lacking...
Good hotel. Had a "sundries' charge placed on our bill that we did not charge to our account. I asked to have it removed at checkout, but I was told I would have to call back and talk to a manager[More] the next day. I did. I spoke to a Linda, who assured me that it would be taken care of. It is now two weeks later and there still has not been a credit issued to our card.[Less]
One night stay
By MC Cav
I arrived late to check in, but the check in process was quick and easy and the staff was very accommodating. My room was a welcome relief for a long day. I enjoyed a good night's rest as soon as[More] my head hit the pillow. I received my morning wake up call right on time and the equipment in the fitness center enabled me to get in a good morning workout. I enjoyed the morning breakfast with the multiple quality selections and the very helpful staff. Check out was quick and easy. I'd recommend this Holiday Inn to anyone travelling to the Brentwood area.[Less]