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Although this hotel wasn't directly downtown, we still were able to walk to and from Finley Stadium for a Chattanooga F.C. soccer game and the walk wasn't too bad. This hotel is clean and we felt[More] safe. I would recommend the stay here.[Less]
Comfortable bed, clean room and great service
Great experience, clean rooms, comfortable bed, breakfast was good, and the staff was perfect. Would stay again.[Less]
We definitely enjoyed ourselves during our overnight stay at this hotel. The location was convenient to lots of yummy restaurants. Our room was clean and the bed was comfy! There was a "stale" smell[More] in the hallway on the fourth floor. Luckily, our room didn't have the same smell. The staff were great! Very friendly and eager to help!
We definitely enjoyed our stay![Less]
The HIE is a halfway point for my kids/grandkids to meet me and spend weekends together. Ashley and the Night Auditor- and breakfast server all knew thats why we were there. They were fantastic! Made[More] us feel right at home even invited us to return and make the hotel our special place! Our new home away from home loved the hotel and will use IHG properties going forward! We will return to this hotel twice per month now to have our family time!
Thank you to the wonderful staff that made it a beautiful memory for my grandbabies!!!![Less]
I think you should work hard on completing the renovation to let guest see a nice hotel[Less]
When we return to Hixson we will stay with you again[Less]
No internet and nonexistent service desk response
When I made it to my room I attempted to access the internet. There were three choices with different room numbers. One worked but the signal was intermittent and dropped constantly.
I called the[More] front desk to ask for assistance but no one answered. I tried for additional time and then called from an outside line. No call was answered.[Less]
Really enjoyed my stay here. Staff was great. The bartender, I forget her name Tasha maybe, was super friendly and witty! She was a pleasure to talk to and she was at the front desk the next morning[More] too! She's a great asset to your company! The only issue I had was that they were out of a few things at the restaurant. It didn't matter much because I had a burger which was great for the price. I'd come back here for sure.[Less]
The hotel was outstanding I would stay there again[Less]