Let me first caveat this review with that I am a regular guest of this fine Hotel. I have given Hotel Indigo Dallas several reviews and they always have sung the high praises of the hotel and the
staff. Each time I try to remember everybody that provides me great service. However, I keep forgetting the overnight front desk staff and the behind the scene maintenance staff. I hope I spell this right, but Bloncia is the person that greets me every early morning when I am departing for my projects or to return home. She always make sure that I got everything and that I get my car. She always greets you with a smile and a good morning. This is what makes your day.
We all forget the behind the scene staff. We never think about the housekeeping staff or the maintenance staff when writing review. Housekeeping staff we see their result every time they take care of our room, but the maintenance staff we don't see the result but they are there. They make sure that if we have a problem with the room they get it repaired. How about the changing air filter or the replacement of light bulb, you don't think about them but, they are there and taken care of by this staff. I have had the great pleasure of having Ruben take care of some small issues that I have had over my many stay. I report them to the front desk and the next thing I know Ruben is there with a smile and a I will get it fixed for you attitude. Some were just the operator error, but Ruben makes sure that you are taken care of.
I will always stay with Hotel Indio Dallas every time that I in Dallas and will always highly recommend this hotel. [Less]