Excellent customer service.
After a long drive, the last thing we wanted to do was hassle with traffic and finding parking places to go out for dinner and drinks. The hotel shuttle service was truly 'service with a smile'. The
driver took us to a spot that the concierge had suggested to us and gave us a card with his number so that we could call him to come get us wherever and whenever we were ready to come back to the hotel. It made for an enjoyable and stress-free evening. Kudos to the kind young man who drove a van full of customers to different destinations. Excellent service. [Less]