Made a reservation through IHG service center and was told the pet policy was $25 for the night, upon check-in was told the policy is $75 for 1-6 nights. Told the front desk we was quoted $25. Paid
the $75 then later was refunded the money and not charged for the miss quote of the service center.
Manager even called the next day to make sure we were completely satisfied and asked if there was anything else he could do. I'm truly amazed at the level of Professionalism.
Thank you again..... [Less]