Stayed here for one night to attend graduation ceremony at UNT. Hotel looks nice from the outside and the grounds are well kept with a lot of parking. We arrived a little early so I asked the hotel
if it was ok to check in early or we could go to lunch and come back. They were able to check us in early. The staff was very friendly and provided great customer service.
The hotel was mostly booked so we were provided a room on the ground floor as opposed to the higher floor rooms we asked for. Room was ok, a little dated compared to the other Holiday Inn Expresses I have stayed in.
Also I think the door was not very well built because you can hear people in the hallway in the middle of the night and at 3-5am in the morning very loud and clear which was annoying.
Overall it was an ok hotel. After all it is an airport hotel with many people going in and out. But the staff was very friendly and accommodating. [Less]