We travel the state twice a year for work.
The service - very, very, very good. The young lady was very nice and helpful at check-in and even called a little later to see if everything was ok
with our room. Then the next morning, we were talking about how the apple juice wasn't cutting it, the room attendant must have overheard us because she went to check it out and correct the issue. Seems it was out of juice and I guess only funneling water. She then came back to let us know it was fixed and what the problem was. We were all quite impressed. (And no we weren't freaked out because she had heard us. One of our party is not quiet about things like this so assumption of privacy was null.)
The hotel rooms are smidge dated (stayed in Jasper the week before and their rooms had just been updated - oh, and the bed - delicious), but hands down, Ozona HI has the best breakfast offered. Ok, it's really mostly the same stuff but - I don't know what it is - but it actually tastes really good. And four words - biscuits and sausage gravy. [Less]