We scheduled a meeting with Customers at this location. The catering and event planning staff were excellent. They were able to accommodate all of my requests.
My room was great. It was clean and
smelled fresh. It was cool when I arrived. I didn't have to wait for the room to cool down on some very hot sunny days. I was given a room on the floor I requested. I had one issue in my bathroom and I immediately brought it to the attention of the front desk staff and it was handled promptly and quickly.
The first evening, we were preparing to go out for dinner and we asked if the shuttle could take us so our 8 member staff could ride together. The front desk took care of it and we were all driven together to a restaurant we had chosen not far down the road. After dinner, they came immediately to pick us up when I called.
The ballroom setup was excellent for our meeting event. Everything was set up exactly as we requested. We asked to delay lunch by 20 minutes or so because there was a good conversation going on with our customers/guests so we wanted to keep the momentum going before lunch. It was no problem for the staff.
The luncheon food was excellent. They kept the meeting room clean from dirty dishes from coffee, water, and breakfast pastries quickly in the morning and then throughout the day. We had no spills or noisy dishes chattering. The staff was as quiet as could be and just slipped in and out unobtrusively.
I am very, very pleased with everything about this hotel! My thanks to all of the staff for excellent service! [Less]