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Holiday Inn Express 圣地亚哥RANCHO贝尔纳多

17065西贝尔纳多径 , 圣地亚哥, 加利福尼亚州 92127

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.2

基于 1487 评论
85%
推荐此酒店

Ratings Breakdown

1487评论

  • 5 星级
    846
  • 4 星级
    343
  • 3 星级
    134
  • 2 星级
    91
  • 1 星级
    73

Aging hotel and needs modern upgrades

By

2021 十月 20

club

My family has stayed at this hotel many times in the last 10 years. This is the first time back since the pandemic shut down back in March 2020. While the hotel itself and our room was clean to stay in, the hotel looked dated and we feel it deserves a downgrade to motel lodging comfort level. This is the last time we plan on staying. The plumbing (toilet issues), insufficient electrical outlet conveniences (to plug personal devices), outdated decor, and breakfast choices (needs improvement)—ALL need to be addressed and updated.

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no discounts

By

2021 十月 19

We were also told you do not offer senior, military, AARP discounts and that the room was already cheap. We are retired military and seniors. Based on our experience we would not recommend staying with you to anyone that is senior or retired military and handicapped.

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GOOD STAY

By

2021 十月 18

CLEAN WITH A GREAT STAFF .......................................................................................................................................................................................................

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Excellent Stay

By

2021 十月 16

club

Second time we stayed here recently due to husband having medical appointments. Staff very accommodating in making sure we had a first room floor. Very quiet rooms. Breakfast good and staff very nice and made sure our stay was great. The breakfast room staff and front desk staff were amazing. We will be staying here again.

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See below

By

2021 十月 13

We’ve stayed in many Holiday Inns and Holiday Inn Expresses for decades. All have been a great or at least a good experience until this one. The room was dark, the carpet needed replacement. The carpet on the balcony was basically thread bare. No safe????

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Worst experience

By

2021 十月 12

club

We needed to stay one night for an event in the area and didn't arrive until late in the evening. Parking lot was a disaster and full making it hard to maneuver, I'm not sure what the smell was in the small parking garage but we had to hold our breath upon entering or exiting the elevator, we were given the wrong room, two queen beds not one king, room smelled musty and wall paper peeling in the bathroom, the room was not at all worth what they charged. Since it was late we didn't complain because we had an early morning. We were kept up pretty much all night by the guy in the room next to us coughing and hacking all night, while this isn't the hotel's fault it was impossible to sleep. Upon check out the next morning we were told we were being charged for two nights not one! We were there for approximately 8-9 hours. We argued with the man at the front desk who then insisted on charging us and looking to refund later. I said there's no charging us double for the wrong room not to mention a gross hotel like that for barely even one day! After several minutes of going back and forth I saw the name on the bill he attempted getting us to pay wasn't even ours. He entered the wrong room number even though we gave him the room key cards with the room number on it and our invoice they slid under the door early in the morning. Overall it was an awful experience and we will never stay there again

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Great Room, Comfy Beds

By

2021 十月 06

was happy to have 2 queen beds, private bathroom, Coffee pot, and HBO, Closet was helpful too, Thanks

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Comfortable with good parking

By

2021 十月 05

My stay at the Holiday Inn was positive because of the convenient location, abundant parking, quiet location, and delicious breakfast. Suggestions for improvement include making certain that the coffee machine in the room, and hallway ice machines are working.

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My stay

By

2021 十月 04

My stay was nice, I wish water bottles was offered during breakfast. I also wish staff and guest had to be required to wear a mask.

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Friendly place

By

2021 十月 01

Small room but comfortable beds, close to shops, nice area

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Great except billing issues

By

2021 九月 29

Everything was good except for billing. I’ve had a billing issue for over a week where they haven’t returned my incidental funds which came out $200 separately every night.

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COONVENIENT LOCATION

By

2021 九月 29

WE WERE VISITING FAMILY AND THE LOCATION WAS PERFECT. THE BATHROOM NEEDS A TOWEL BAR AND MORE TOWELS. NO WORKING FAN AND THE BATH/SHOWER HAS NO LIGHT, SO IT WAS KINDA DARK. WE USED THE PULL-OUT AND FOUND AN OLD BANANA UNDER IT AND THE MATTRESS WAS LUMPIE. THE SUITE WAS SPACEOUS FOR 3 PEOPLE. WE WILL STAY AGAIN NEXT TIME WE VISIT FAMILY

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